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Prolateral's response and business-continuity plans during the Coronavirus outbreak.

Memo to: Customers, Suppliers, Partners & Resellers

As the UK and the rest of the world start dealing with the scale of COVID-19, our hearts go out to all of those affected by the outbreak. We (Prolateral) wanted to share our plans as we continue to monitor the governments and the World Health Organisation (WHO) responses to contain the Coronavirus Disease 2019 (COVID-19).

We are actively monitoring the situation and the impact it may have to ensure business continuity.

We have designed our infrastructure and operations with resilience to avoid business impacts. We have :

Steps you can take to prevent disruption to your business:

  1. Log into your account to ensure your details are all up to date, as well as any authorised users and their details.

  2. End-Users - To ensure your services remain active, renew your services now or consider adding funds on the account for future invoices to consume.

    Partners - Consider adding more "partner credits" to your account to keep services active.

This crisis is demonstrating that online capabilities are more critical than ever, so is the high level of support you’ve come to expect from us.

We (Prolateral) do not anticipate any interruption of services due to the impact of COVID-19.

Is your business looking to implement remote / home working?

Communications such as emailing is the life blood of any business.  If your staff are working remotely and need to send emails securely then outMail is a trusted and reliable SMTP send connector.

You can use outMail to send all outbound emails either from the office or remote locations.  Setup is easy, check out our HOWTO guides on that.

To help businesses through this time we have reduced the cost of a selection of outMail packages

Package DiscountVoucher Code 
outMail 10  FREE  N/A 
outMail 50  30% off the first year C19O50 
outMail 100  50% off the first year  C19O100
outMail 1000 (For Businesses)  16% off the first year  C19O1000

Protect your business

Sadly we have seen an increase in the number of COVID-19 scam emails.  If you're not expecting an email, or the offer is too good to be true, then its probably a scam / fake email.

It's always best practice to:

To help businesses through this time we have reduced the cost of a selection of profilter packages

Package DiscountVoucher Code 
profilter 10  20% off the first year  C19P
profilter 15  20% off the first year  C19P
profilter 20  20% off the first year  C19P
profilter 25  20% off the first year  C19P
BackupMX  20% off the first year  C19BMX
FakeMX  20% off the first year  C19FMX

Terms and Conditions

The above voucher codes are limited to one per order; and on an annual billing cycle.  Length of contract is matched to the billing cycle. Offer ends on the 30th April 2020. Offer has been extended to the 31st Jan 2021 Extended Date!! , please see "Helping to kickstart the economy".