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Prolateral offers primary and backup domain (DNS) services, with servers in key geographic locations providing the best service possible.

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Problem

How do I unsuspend a live service using the Partner API?
Using the Partner RESTful API how to I unsuspend a product (live service)?

Solution

The following example of code shows you how to unsuspend a live service

Note, in order to unsuspend a product you must first know the liveservice id. This can be optained by looking up the product and getting the liveservice id from the field name live_service_id.

Please note that a service thats been suspended by the system (e.g. suspend for abuse, billing, etc) can not be unsuspended by the Partner API.

Prerequisites

To use the Partner API you must meet the following criteria

  • Have a working development environment.
  • Have an active Partner account. If you need a partner account you can sign up here.
  • Enabled your account to use the API and set the access controls.
  • Have valid API Credentials.
  • Optional - Setup your development environment to initially use the Sandbox Testing Poral.

Example Code

The examples below use the sandbox for testing. For a production environment remember to change the following:

  • API Url
  • Partner ID
  • Partner API Key

<?php
/**
 * liveservices-unsuspend.php
 * 
 * This example will Unsuspend a live service.  A live service is any of the
 * products made available in the portal (outMail, Profilter, fakeMX, 
 * backupMX, masterDNS and backupDNS).
 * 
 * You need to know the LiveService ID for the desired service you wish to 
 * unsuspend.
 * 
 * For example, assuming you are trying to unsuspend an outMail service
 * You can do a GET from /outmails, looking for the field name live_service_id. 
 * 
 * To Unsuspend a service we use the /live_services end point in the API
 * 
 */
 
$apiPartnerId = "<PartnerID>";
$apiSecretKey = "___PartnerKey___";

$apiUrl       = "https://sandbox.my-engine.com/api-v1/live_services";

$crlf         = "<br />";

// Set the ID of the service to unsuspend.
// Remember this is the live_service ID (live_service_id)
// If you're not sure then do a GET first and use the field live_service_id
$id = "1234931";

// 0 = unsuspend
// 1 = suspend
$liveService    = array();
$liveService["suspend"] = 0;

// Init Curl
$curl = curl_init();

// API Authentication:
curl_setopt($curl, CURLOPT_HTTPAUTH, CURLAUTH_BASIC);
curl_setopt($curl, CURLOPT_USERPWD, "$apiPartnerId:$apiSecretKey");

// Set Curl Options
curl_setopt($curl, CURLOPT_URL, $apiUrl . '/' . $id . '/suspension');
curl_setopt($curl, CURLOPT_RETURNTRANSFER, 1);

// API PATCH 
curl_setopt($curl, CURLOPT_CUSTOMREQUEST, 'PATCH');
curl_setopt($curl, CURLOPT_POSTFIELDS, json_encode($liveService));

// Tell it we're sending a JSON set of data in the POST
curl_setopt($curl, CURLOPT_HTTPHEADER, array(
    'Content-Type: application/json',
    ));

// API PATCH
$jsonResult = curl_exec($curl);

// Check for a valid HTTP 200 success and process the returned result
// or handler the failure.
if (curl_getinfo($curl, CURLINFO_RESPONSE_CODE) == 200) {
    $result = json_decode($jsonResult, true);

    if (json_last_error() == JSON_ERROR_NONE)   {
        echo "status = " . $result["meta"]["success"] . $crlf;
    } else {
        print_r($result);
    }
    
} else {
    echo "Response Code = " . curl_getinfo($curl, CURLINFO_RESPONSE_CODE) . $crlf;
    
    $result = json_decode($jsonResult, true);
    if (json_last_error() == JSON_ERROR_NONE)   {
        echo "error = " . $result["error"]["name"] . $crlf;
        echo "url = " . $result["error"]["url"] . $crlf;
        echo "message = " . $result["error"]["message"] . $crlf;
    } else {
        echo $jsonResult;
    }
}

curl_close($curl);


/**
 * liveservices-suspend.cs
 * 
 * This example will Unsuspend a live service.  A live service is any of the
 * products made available in the portal (outMail, Profilter, fakeMX, 
 * backupMX, masterDNS and backupDNS).
 * 
 * You need to know the LiveService ID for the desired service you wish to 
 * unsuspend.
 * 
 * For example, assuming you are trying to unsuspend an outMail service
 * You can do a GET from /outmails, looking for the field name live_service_id. 
 * 
 * To Unsuspend a service we use the /live_services end point in the API
 * 
 */

using Newtonsoft.Json;
using System;
using System.Collections.Generic;
using System.Net.Http;
using System.Net.Http.Headers;
using System.Text;

namespace liveservices_unsuspend
{
    class Program
    {
        private const string apiPartnerId = "<PartnerID>";
        private const string apiSecretKey = "_PartnerKey_";

        private const string apiUrl = "https://sandbox.my-engine.com/api-v1/live_services";

        static void Main(string[] args)
        {

            // Set the ID of the service to unsuspend.
            // Remember this is the live_service ID (live_service_id)
            // If you're not sure then do a GET first and use the field live_service_id
            string id = "1234931";

            // 0 = unsuspend
            // 1 = suspend
            Dictionary<string, string> liveService = new Dictionary<string, string>();
            liveService.Add("suspend", "0");

            // Convert the Dictionary to Json
            string liveServiceJsonStr = JsonConvert.SerializeObject(liveService, Formatting.Indented);

            // Create HTTP resource
            HttpClient client = new HttpClient();

            // Add an Accept header for JSON format.
            client.DefaultRequestHeaders.Add("ContentType", "application/json");

            // Set the Authorisation
            var authToken = System.Text.Encoding.UTF8.GetBytes(apiPartnerId + ":" + apiSecretKey);
            client.DefaultRequestHeaders.Authorization = new AuthenticationHeaderValue("Basic", System.Convert.ToBase64String(authToken));

            // Create the content
            var content = new StringContent(liveServiceJsonStr, Encoding.UTF8, "application/json");

            // Do the PATCH
            var response = client.PatchAsync(apiUrl + "/" + id + "/suspension", content).Result;

            // Check the result for a valid HTTP 200 success and process the returned result
            // or handler the failure.
            if (response.IsSuccessStatusCode)
            {
                // Get the created ID
                var jsonResponseStr = response.Content.ReadAsStringAsync().Result;
                dynamic jsonResponse = JsonConvert.DeserializeObject(jsonResponseStr);
                if (jsonResponse.ContainsKey("data"))
                {
                    Console.WriteLine("status = {0}", jsonResponse["meta"]["success"]);
                }
                else
                {
                    Console.WriteLine("response = {0}", response);
                    Console.WriteLine("json response = {0}", jsonResponse);
                }

            }
            else
            {
                // Get the Json Error response and convert it
                var jsonResponseStr = response.Content.ReadAsStringAsync().Result;
                dynamic jsonResponse = JsonConvert.DeserializeObject(jsonResponseStr);
                Console.WriteLine("name = {0}", jsonResponse["error"]["name"]);
                Console.WriteLine("url = {0}", jsonResponse["error"]["url"]);
                Console.WriteLine("message = {0}", jsonResponse["error"]["message"]);
                Console.WriteLine("{0} ({1})", (int)response.StatusCode, response.ReasonPhrase);
            }

            //Dispose once all HttpClient calls are complete.
            client.Dispose();

        }


    }
}


'
' liveservices-unsuspend.vb
' 
' This example will Unsuspend a live service.  A live service Is any of the
' products made available in the portal (outMail, Profilter, fakeMX, 
' backupMX, masterDNS And backupDNS).
' 
' You need to know the LiveService ID for the desired service you wish to 
' unsuspend.
' 
' For example, assuming you are trying to unsuspend an outMail service
' You can do a GET from /outmails, looking for the field name live_service_id. 
' 
' To Unsuspend a service we use the /live_services end point in the API
'  
'

Imports Newtonsoft.Json
Imports System
Imports System.Collections.Generic
Imports System.Net.Http
Imports System.Net.Http.Headers
Imports System.Text

Module Program

    Private Const apiPartnerId As String = "<PartnerID>"
    Private Const apiSecretKey As String = "_PartnerKey_"

    Private Const apiUrl As String = "https://sandbox.my-engine.com/api-v1/live_services"

    Sub Main(args As String())

        ' Set the ID of the service to unsuspend.
        ' Remember this Is the live_service ID (live_service_id)
        ' If you're not sure then do a GET first and use the field live_service_id
        Dim id As String = "1234931"

        ' 0 = unsuspend
        ' 1 = suspend
        Dim liveService As Dictionary(Of String, String) = New Dictionary(Of String, String)
        liveService.Add("suspend", "0")

        ' Convert the Dictionary to Json
        Dim liveServiceJsonStr As String = JsonConvert.SerializeObject(liveService, Formatting.Indented)

        ' Create HTTP resource
        Dim client As New HttpClient()

        ' Add an Accept header for JSON format.
        client.DefaultRequestHeaders.Add("ContentType", "application/json")

        ' Set the Authorisation
        Dim authToken = System.Text.Encoding.UTF8.GetBytes(apiPartnerId + ":" + apiSecretKey)
        client.DefaultRequestHeaders.Authorization = New AuthenticationHeaderValue("Basic", System.Convert.ToBase64String(authToken))

        ' Create the content
        Dim content = New StringContent(liveServiceJsonStr, Encoding.UTF8, "application/json")

        ' Do the PATCH
        Dim response As HttpResponseMessage = client.PatchAsync(apiUrl + "/" + id + "/suspension", content).Result

        ' Check the result for a valid HTTP 200 success And process the returned result
        ' Or handler the failure.
        If (response.IsSuccessStatusCode) Then
            ' Get the created ID
            Dim jsonResponseStr = response.Content.ReadAsStringAsync().Result
            Dim jsonResponse As Object = JsonConvert.DeserializeObject(jsonResponseStr)
            If jsonResponse.ContainsKey("data") Then
                Console.WriteLine("status = {0}", jsonResponse("meta")("success"))
            Else
                Console.WriteLine("response = {0}", response)
                Console.WriteLine("json response = {0}", jsonResponse)
            End If
        Else
            ' Get the Json Error response And convert it
            Dim jsonResponseStr = response.Content.ReadAsStringAsync().Result
            Dim jsonResponse As Object = JsonConvert.DeserializeObject(jsonResponseStr)
            Console.WriteLine("name = {0}", jsonResponse("error")("name"))
            Console.WriteLine("url = {0}", jsonResponse("error")("url"))
            Console.WriteLine("message = {0}", jsonResponse("error")("message"))
            Console.WriteLine("{0} ({1})", response.StatusCode, response.ReasonPhrase)
        End If

        'Dispose once all HttpClient calls are complete.
        client.Dispose()

    End Sub

End Module




/**
 * liveservices-unsuspend.js
 * 
 * This example will Unsuspend a live service.  A live service is any of the
 * products made available in the portal (outMail, Profilter, fakeMX, 
 * backupMX, masterDNS and backupDNS).
 * 
 * You need to know the LiveService ID for the desired service you wish to 
 * unsuspend.
 * 
 * For example, assuming you are trying to unsuspend an outMail service
 * You can do a GET from /outmails, looking for the field name live_service_id. 
 * 
 * To Unsuspend a service we use the /live_services end point in the API
 * 
 */


var apiPartnerId = "<PartnerID>";
var apiSecretKey = "_PartnerKey_";

var apiUrl = "https://sandbox.my-engine.com/api-v1/live_services";

// Set the ID of the service to unsuspend.
// Remember this is the live_service ID (live_service_id)
// If you're not sure then do a GET first and use the field live_service_id
var id = "1234931";

// 0 = unsuspend
// 1 = suspend
var jsondata = { "suspend": "1" };

// Setup the Ajax request
var settings = {
    url: apiUrl + '/' + id + '/suspension',
    headers: {
        'Authorization': 'Basic ' + btoa(apiPartnerId + ":" + apiSecretKey),
        'cache-control': 'no-cache'
    },
    crossDomain: true,
    // Uncomment the lines below if you want to POST data as JSON.
    //   If so comment the "data: jsondata" out
    //     contentType: 'application/json',
    //     data: JSON.stringify(jsondata),
    // Comment the line below out, if you've uncomment the two line above.
    //   The "data: jsondata" method will POST data as application/x-www-form-urlencoded
    data: jsondata,
    dataType: 'json',
    async: true,
    method: "PATCH"
};

// API PATCH
$.ajax(settings)
    .done(function(response) {
        console.log("status = " + response.meta.success);
        console.log(" ");

    })
    .fail(function(request, textStatus, errorThrown) {
        try {
            var errObj = $.parseJSON(request.responseText);
            console.log("API Error - " + errObj.name);
            console.log("API Msg   - " + errObj.message);
            console.log("API url   - " + errObj.url);
        } catch (e) {
            console.log("Error - " + errorThrown);
            console.log("Status - " + request.status);
            console.log(request);
        }
    });
	

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The Origin of this information may be internal or external to Prolateral Consulting Ltd. Prolateral makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Prolateral makes no explicit or implied claims to the validity of this information. Any trademarks referenced in this document are the property of their respective owners.