Prolateral Consulting Ltd
Prolateral Consulting Ltd
Knowledgebase Articles
Setup examples

Prolateral offers primary and backup domain (DNS) services, with servers in key geographic locations providing the best service possible.


How do I use BackupMX?
How do I setup BackupMX?


To use the Backup MX service you need to make a simple change to your DNS and add the BackupMX servers at a lower priority (thats a higher MX number) than your primary mail server/s.

Example 1

Lets assume your domain is called and when you look up your MX records you get back something like the below IN MX 10

When you sign up for the BackupMX service you will be allocated to a mail server. In this example the BackupMX server is called

All we need to do is add that server with a lower priority (higher MX value) to the list. So our MX list will now look like this IN MX 10 IN MX 20

And thats it!! You're all done.


Uninstalling / Removing backupMX

If you no longer wish to use BackupMX then the removal is as simple as the setup was.

You will need to modify the MX records for your domain name and remove/delete the record that exists for backupMX.

If you're not sure of what MX records to change then please speak to your IT support team or contact us.


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