Prolateral Consulting Ltd
Prolateral Consulting Ltd
Knowledgebase Articles
Setup examples

Prolateral offers primary and backup domain (DNS) services, with servers in key geographic locations providing the best service possible.


How do I set up outbound SMTP in BoxBillings?


The following example assumes you have already got a fully functional BoxBilling eCommerce solution installed.

Log into your BoxBilling Admin area. 

Under the Configuration Menu select "Settings", followed by "Email"

BoxBilling Configuration & Settings Menu


Now select the tab "Email Settings"

BoxBilling Email Settings


Set the "Email transport" as "SMTP".

Then enter the outMail settings you were provided with.


BoxBilling SMTP Email Settings


  • SMTP Hostname = <outMail server provided in the welcome email>
  • SMTP Port = 25 (or 587, 2525 or 8025)
  • SMTP Username = <outMail username provided in the welcome email>
  • SMTP Password = <outMail password provided in the welcome email>
  • SMTP Security = None (see notes below on other options)

  • Click "Update Email Settings"

Using SSL or TLS

First get the connector running with the Protocol set to none.

Once you're happy its working you can enable SSL or TLS encryption options by changing the "SMTP Security" field.

For SSL, remember you will need to change the port to 465.

For TSL, all ports are supported.

Video Tutorial


Summary of server details

Outgoing server

As provided in your signup email.

Outgoing server protocol


Outgoing server port

25, 465, 587, 2525 or 8025

Authentication Type

Basic Authentication, SSL and TLS supported


As provided


As provided

Uninstalling / Removing outMail

To change your outgoing SMTP server settings away from outMail simply follow the setup guide above and where asked to enter the outgoing SMTP mail server address and login credentials please use those provided to you for the service provider you are moving to.

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