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Prolateral offers primary and backup domain (DNS) services, with servers in key geographic locations providing the best service possible.

Problem

Port 25 Blocking?
Cannot send emails on SMTP Port25, why?

Solution

TCP port 25 for SMTP (Simple Mail Transfer Protocol) is frequently blocked by Internet Service Providers (ISPs), as an anti-spam technique. Some Internet providers have recently started blocking port 25 in an attempt to help prevent direct to MX spamming, and abuse of open proxies or relays from their dialup and/or broadband customers.

Port 25 is the default port used by SMTP, and blocking it prevents users from connecting to arbitrary email servers and sending email. Unfortunately a side-effect of this practice is that it prevents users from accessing our SMTP servers (outMail).

To resolve this issue with outMail instead of sending your outbound SMTP messages using port 25, try an alternative port support by outMail. The ports supported by outMail are 25, 587, 2525 and 8025.

Summary of server details

Outgoing server

mxXXXXXX.smtp-engine.com

As provided in your signup email.

Outgoing server protocol

SMTP

Outgoing server port

25, 465, 587, 2525 or 8025

Authentication Type

Basic Authentication, SSL and TLS supported

Username

As provided

Password

As provided

 

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Disclaimer

The Origin of this information may be internal or external to Prolateral Consulting Ltd. Prolateral makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Prolateral makes no explicit or implied claims to the validity of this information. Any trademarks referenced in this document are the property of their respective owners.