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Prolateral offers primary and backup domain (DNS) services, with servers in key geographic locations providing the best service possible.

Problem

How to setup outbound SMTP on GroupMail?
How to setup outMail GroupMail?

Solution

Follow the guide below to configure GroupMail by www.group-mail.com to use outMail as the outgoing SMTP Server.

This article already assumes your GroupMail application is setup and able to send emails externally.

Open the GroupMail application
Click on the Tools icon
Click on the option labelled "Manage Accounts"

When the window appears highlight the account you want to use outMail with and click Modify

Another window will appear, select the Tab labelled "Delivery Options"

In the field labelled "SMTP Server" set the server to mxXXXXXX.smtp-engine.com
Click on the box to enable Authentication and then click on the setup button.

The Authentication Settings window will appear. Tick the box to enable SMTP Authentication (outbound)
Change the type to AUTH PLAIN
Enter the username and password we've issued to you and click ok

Changing the SMTP port

Should you need to change the outbound SMTP port from the default 25 then this can be changed in the "Account Properties" window by clicking on the Advanced button.

The "Advanced Email Settings" window will appear where you can change the SMTP Port.
Do not enable SSL connections, leave the check box unticked.

 

Summary of server details

Outgoing server

mxXXXXXX.smtp-engine.com

As provided in your signup email.

Outgoing server protocol

SMTP

Outgoing server port

25, 465, 587, 2525 or 8025

Authentication Type

Basic Authentication, SSL and TLS supported

Username

As provided

Password

As provided

Uninstalling / Removing outMail

To change your outgoing SMTP server settings away from outMail simply follow the setup guide above and where asked to enter the outgoing SMTP mail server address and login credentials please use those provided to you for the service provider you are moving to.

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Disclaimer

The Origin of this information may be internal or external to Prolateral Consulting Ltd. Prolateral makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Prolateral makes no explicit or implied claims to the validity of this information. Any trademarks referenced in this document are the property of their respective owners.