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Prolateral offers primary and backup domain (DNS) services, with servers in key geographic locations providing the best service possible.

Problem

How do I set up outbound SMTP on Microsoft Outlook 365?
How do I set up outMail on Microsoft Outlook 365?

Solution

Follow the guide below to configure Microsoft Outlook 365 to send emails using the outMail service.

Launch Outlook 365 from the Desktop or from the Start > All Programs menu. The icon looks like the one shown below.

Microsoft Outlook 365 icon

Go to the File menu and select the Account Settings drop down.

Outlook 365 File Menu

Outlook 365 Account Settings Menu

Now select "Manage Profile"

Outlook 365 Manage Profile Menu

If you have UAC (User Account Control) enabled you will need to select "Yes" to enable making changes

Outlook 365 UAC

A window entitled 'Mail Setup - Outlook' will open.

Select the "Email Accounts" button

Outlook 365 - Mail Setup - Email Accounts

Click on the desired email account and select change.

Outlook 365- Change Email Accounts

A window entitled "Change Account" will open.

Change the option Outgoing mail server (SMTP) to mxXXXXXX.smtp-engine.com and then click on the "More Settings..." button.

Outlook 365 - Change SMTP Server Settings

Another window will appear called "Internet E-mail Settings". Select the "Outgoing Server" tab.

Tick the option "My outgoing server (SMTP) requires authentication"

Select the option "Log on using"

Enter the username and password you were provided for outMail.

Ensure the "Require Secure Password Authentication (SPA)" option is unchecked.

Outlook 365 Outgoing Server Authentication Settings

Select the "Advanced" Tab

From here you can change the outgoing SMTP port and change the encryption as necessary.

Please refer to your welcome information on accepted ports and encryption levels.

Outlook 365 Outgoing Server SMTP port Settings

Click OK to return to the previous window

Click Next and then Finish.

Outlook 365 Change Settings Wizard complete

Video Tutorial

 

Summary of server details

Outgoing server

mxXXXXXX.smtp-engine.com

As provided in your signup email.

Outgoing server protocol

SMTP

Outgoing server port

25, 465, 587, 2525 or 8025

Authentication Type

Basic Authentication, SSL and TLS supported

Username

As provided

Password

As provided

Uninstalling / Removing outMail

To change your outgoing SMTP server settings away from outMail simply follow the setup guide above and where asked to enter the outgoing SMTP mail server address and login credentials please use those provided to you for the service provider you are moving to.

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Disclaimer

The Origin of this information may be internal or external to Prolateral Consulting Ltd. Prolateral makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Prolateral makes no explicit or implied claims to the validity of this information. Any trademarks referenced in this document are the property of their respective owners.