Setting up Backup MX

This service couldn't be any easier to setup.

• No hardware to add
• No software to install
• Just a simple change to your DNS MX records

Before you sign up for BackUp MX your DNS MX records probably look something like this

MX 10 mail.mydomain.com

When you sign up for Backup MX you will receive a welcome email detailing the setup up instructions and more importantly the SMTP server you have been assigned to.  With that information you will need to modify your DNS (Domain Name Service) records for your domain and add a MX record.  When adding the MX record ensure the priority number is higher than the current primary record. So your records should then look similar to the below.

MX 10 mail.mydomain.com

MX 20 backup-mx.prolateral.com

Note

Please do not set up MX records using the server backup-mx.prolateral.com.  Please use the server has highlighted in your welcome email or you can find this information in the management portal after you have signed up.

Uninstalling / Removing BackupMX

If you no longer want to use BackupMX cancel the service in your billing portal and then change your DNS records and remove the MX record for BackupMX.