Prolateral Consulting Ltd
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Setup examples

Prolateral offers primary and backup domain (DNS) services, with servers in key geographic locations providing the best service possible.


How do I set up outbound SMTP in PrestaShop?


PrestaShop is a PHP & MySQL ecommerce solution which by default uses PHP mail to sent emails.  It is possible to configure PrestaShop to use an alternative service and use a third party SMTP server like outMail.


The following example assumes you have already got a fully functional PrestaShop system.

Log into your PrestaShop system with Admin privileges. 

Select the E-Mail option under the Advanced Parameters menu from the Configure section (Configure->Advanced Parameters->E-mail).

prestashop advanced settings

Change "Send Emails to" to "Customer service"

Select "Set my own SMTP parameters (for advanced users ONLY)"

Click Save

prestashop advanced email settings


Once thats saved scroll a bit further down the page, to the Email settings section

Then enter the outMail settings you were provided with.

  • Mail domain name =
  • SMTP server = <outMail server provided in the welcome email>
  • SMTP username = <outMail username provided in the welcome email>
  • SMTP password = <outMail password provided in the welcome email>
  • Encryption = None (Once you have it working you can try SSL)
  • Port = 25 (or 587, 2525 or 8025)

  • Click Save


prestashop advanced smtp settings 

Video Tutorial


Summary of server details

Outgoing server

As provided in your signup email.

Outgoing server protocol


Outgoing server port

25, 465, 587, 2525 or 8025

Authentication Type

Basic Authentication, SSL and TLS supported


As provided


As provided

Uninstalling / Removing outMail

To change your outgoing SMTP server settings away from outMail simply follow the setup guide above and where asked to enter the outgoing SMTP mail server address and login credentials please use those provided to you for the service provider you are moving to.

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