Prolateral Consulting Ltd
Prolateral Consulting Ltd
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Setup examples

Prolateral offers primary and backup domain (DNS) services, with servers in key geographic locations providing the best service possible.


How do I set up outbound SMTP on SuiteCRM?
How do I set up outMail on SuiteCRM?


Follow the guide below to configure SuiteCRM to send emails using the outMail service.

Using a browser navigate to the SuiteCRM portal and login as an Administrator user.

Once logged in, select the Admin menu from the top corner.

SuiteCRM - Admin Menu


Scroll down the admin sections and go to the section labelled Email.

Click on the Outbound Email option


SuiteCRM - Admin EMail Settings


A new page will load.


SuiteCRM - Outgoing Email SMTP Server Settings

In the "From" Name field enter the name you want displayed that the email has come from.  Suggest your Company Name.

In the "From" Address field enter a valid from email address.

In the section Choose your Email provider click the button labelled Other.

In the SMTP Mail Server field enter the SMTP server you have been assigned to, something in the format of (Your assigned outMail server will be in your welcome email and also the management portal)

Tick the option Use SMTP Authentication, this is required because outMail is an authentication SMTP service.

Enter the username and password you were provided for outMail service.

Please refer to your welcome information on encryption levels and SMTP Port information.

Click Save to finish.

Start sending with outMail...

An outbound SMTP service you can rely on, with great customer satisfaction.

  • Authenticated SMTP
  • Support for SPF & DKIM

What are you waiting for? Give it a try today.


Summary of server details

Outgoing server

As provided in your signup email.

Outgoing server protocol


Outgoing server port

25, 465, 587, 2525 or 8025

Authentication Type

Basic Authentication, SSL and TLS supported


As provided


As provided

Uninstalling / Removing outMail

To change your outgoing SMTP server settings away from outMail simply follow the setup guide above and where asked to enter the outgoing SMTP mail server address and login credentials please use those provided to you for the service provider you are moving to.

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