Prolateral Consulting Ltd
Prolateral Consulting Ltd
Support
Support
Knowledgebase Articles
Help
Setup examples
Support

Prolateral offers primary and backup domain (DNS) services, with servers in key geographic locations providing the best service possible.

Scenario:

User has inserted a USB drive and it says that the device has been detected, and/or there has been an audible indication of a USB connection; but there is no new drive in 'My Computer'.

User has a number of network drives in 'My Computer' with letters e.g. G: H: etc.

Problem:

The USB drive is being allocated the same letter as a network drive; and the network drive is hiding the USB drive.

Solution:

  1. Right-click on 'My Computer'
  2. Select 'Manage'
  3. Under the 'Storage' heading; click on 'Disk Management'
  4. In the upper half of the right hand panel one of the entries should be a USB mass storage device. This will have a drive letter the same as one of the network drives.
  5. Right-click on the USB device in the list and select 'Change Drive Letter and Paths...'
  6. Click on the 'Change...' button in the dialogue box which appears.
  7. Select a free drive letter from the pull-down list beside 'Assign the following drive letter'
  8. Click OK on 'Change Drive Letter or Path' window.
  9. Click OK on the warning box.
  10. Click OK on 'Changing Drive Letter and Paths' window.
  11. The drive has now been changed;  Close the Computer Management window.
  12. Verify the USB drive appears in your 'My Computer' window.

 

like it, love it, then share it. Share this article on social media.

Did you enjoy this article?

Disclaimer

The Origin of this information may be internal or external to Prolateral Consulting Ltd. Prolateral makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Prolateral makes no explicit or implied claims to the validity of this information. Any trademarks referenced in this document are the property of their respective owners.