Problem:

A new user has been created on the Windows Server, with an Exchange/Outlook email account, and now that user logs into their workstation for the first time.

Prerequisites

You must have the following information:-

• The user's username.
• The user's initial password.
• The name of the Windows or Exchange server on your site.
• Be able to identify the printers the user will require access to.

Solution:

1. Login as the new user using their username and password
2. All the site's default drive letters should have been created on login -- verify this by looking at Start->'My Computer'.

Once windows has started up and created a new profile for the user, you will need to connect their Outlook to their account on the Exchange server, and also select the printers they can use.

Setup Outlook

1. Start Microsoft Outlook (normally using Start->Email).
2. You will be greeted with a dialogue box asking if you want to setup an account.
3. Select to setup a 'Microsoft Exchange' account and click Next
4. Enter the name of your server in the Exchange Server textbox.
5. Enter the new user's username in the Mailbox textbox
6. Click Check Name. The username should be replaced with the user's full name and underlined.
7. Click Next.

Setup Printers

1. Go to Start->Run
2. Type in \\SERVERNAME where SERVERNAME is the name of your local server.
3. Click OK.
4. A window with the server shares and server printers should appear.
5. For each printer required to available for the user, right-click on the printer and select Connect...