Prolateral Consulting Ltd
Prolateral Consulting Ltd

How do I disable Two Factor Authentication in the Management Portal?

Problem

How do I disable Two Factor Authentication (2FA) in the management portal?
How do I disable Multi Factor Authentication (MFA) in the management portal?

Solution:

This article explains how to disable Two Factor Authentication within the management portal

Below is the process for disabling 2FA on your existing account.
  1. Login to the managment portal at https://portal.my-engine.com/
  2. From the left menu Select the Profile menu option.

    portal profile menu

  3. Scroll down to the Sections labelled "Multi Factor Authentication (MFA)

    my-engine management portal 2fa security already enabled

  4. Click the "Disable MFA" button.

  5. This will return you to the profile page and you will see the MFA section is not enabled, and is ready for setting up again.

    portal security 2fa section disabled

Logging in with 2FA disabled

With two-factor authentication disabled, the login method is reverted back to username and password authentication.

  1. Login to the managment portal at https://portal.my-engine.com/
  2. Enter your username and password and click login.

    my-engine login screen



 

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Disclaimer

The Origin of this information may be internal or external to Prolateral Consulting Ltd. Prolateral makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Prolateral makes no explicit or implied claims to the validity of this information. Any trademarks referenced in this document are the property of their respective owners.