Prolateral Consulting Ltd
Prolateral Consulting Ltd


You want to add extra user accounts to the profilter portal so they can manage their own email, or you can separate the email for different users.

Solution:   Legacy - profilter V1 

Note - This knowledgebase article is based on legacy profilter v1

You can add any addresses within the domain for which you are an administrator. If you can see the '' in the Switch Account box - then you are an administrator for the domain.

To add users to the account so that they can login themselves, or to allow you to view each user's mail separately, do the following:-

  1. Login to profilter as the administrator of your domain.
  2. Click on the Settings tab.
  3. Click on the Users subtab.
  4. Type the user's full email address (e.g. This email address is being protected from spambots. You need JavaScript enabled to view it.) into the New Email address/alias: text box.
  5. Click on the Add New Email Address/Alias button.
  6. Repeat this for each address you wish to add.

If you want the users to be able to login themselves you will need to assign an initial password. This can be done by:-

  1. Click on the Welcome tab. The new users will be listed under the domain in the Switch Account box on the left.
  2. Click on the required user to 'become' that user.
  3. Click on the Settings tab.
  4. Enter a password in the New Password and Confirm New Password text boxes.
  5. Click on the Update Login Credentials button.

The new users will now be able to login with their own, full email address (e.g. This email address is being protected from spambots. You need JavaScript enabled to view it.) and the password you assigned.


Upgrade from legacy profilter

Profilter V1 reached end-of-life for development on the 30th June 2017.

Please visit the profilter section of the website to see information on the latest version of profilter. Please contact us regarding upgrade and migration options.

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The Origin of this information may be internal or external to Prolateral Consulting Ltd. Prolateral makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Prolateral makes no explicit or implied claims to the validity of this information. Any trademarks referenced in this document are the property of their respective owners.