Prolateral Consulting Ltd
Prolateral Consulting Ltd
Knowledgebase Articles
Setup examples

Prolateral offers primary and backup domain (DNS) services, with servers in key geographic locations providing the best service possible.


How do I downgrade my outMail service?
How do I downgrade a prolateral service?


This article explains how to downgrade a specific service with Prolateral. If you are a channel partner or re-seller then this article is not for you.

  1. Login to the secure clients area at
  2. Select the Services -> My Services menu option, or click the Services widget.

    prolateral clients area my services
  3. From the list of services click on the name of the the service you wish to upgrade.

    prolateral clients area select a service
  4. This will take you to a details page where you can click on the Upgrade/Downgrade menu item.

  5. Select the service you wish to upgrade/downgrade to and then follow the cart process.


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